COVID-19 Information

In spite of COVID-19, we are still fully operational at ALD even though most work is done from our home offices.

Our highest priority is to maintain our connection with you, your car, and your fleet! Therefore, is it still possible to reach all of our employees and your usual contact persons by phone, e-mail, or through My ALD.

Our network of collaborative partners is also ready to help and service you - even though everything is done at a distance and with lots of hand sanitizer. You can thereby still:

  • Order a new leasing car and get it delivered
  • Return your leasing car at the end of your lease term
  • Get your car serviced and repaired
  • Get summer/winter tyres and wheels mounted on your car

Return of leasing car

If your lease term expires during COVID-19, it is still possible for you to return the car to an FDM test center. Due to COVID-19, it has previously not been possible for you or a representative from your company to participate in the inspection. However, from June 14th 2021, it is now possible to follow the inspection from a distance. When the inspection is completed, you or a representative from your company will have the option to look under the car with the test assistant. Naturally, this will be done at a safe distance and with lots of hand sanitizer.

If you would like to follow the inspection from a distance and look under the car after the inspection, it is necessary for you to book a time for the FDM inspection.

Read more about returning your leasing car here.

If you have questions, you are more than welcome to contact us at +45 33 55 80 50 or kundeservice.dk@aldautomotive.com. Our experts are always ready to help you.

Take good care of yourself and others!