If your car is insured via ALD, on this page you can get information on what you must do if your car is damaged. We have our own claims department, to ensure rapid and flexible claims management.

To make this even easier, you can complete claims reports online via my.ald.dk. 
You also click on the following video guide for a virtual tour.

Replacement car - we pay the car hire!

If your company car is insured via us when it is damaged, we will offer you a replacement car, via selected workshops. Please note that the replacement car must be returned with a full fuel tank. If the replacement car is not returned with a full fuel tank, and if the agreed mileage is exceeded, the workshop will charge a fee that will be re-invoiced to you.

Click on the link below to find a workshop that covers your car make in your area. Then you must call to inform them that your company car is insured via ALD. Since not all workshops have many replacement cars available, we recommend that, if possible, you book the repair work well in advance.

Going abroad

If you are planning to drive your company car abroad, there are several things you should remember. You must carry part 1 of the registration certificate, and the red and green insurance cards. Here you can read more about how to order these documents and get other good advice about driving abroad. Contact ALD Insurance on tel.no. (+45) 3355 8060 for more information.

Online claims history

As fleet administrator you can also log into my.ald.dk, under the "Rapporter" (Reports) tab to get a claims history for the overall car fleet.

Not an insurance customer yet?

If you do not have insurance with us, contact ALD Insurance on tel.no. (+45) 3355 8060 for details of the insurance we can offer your company. We have wide range of insurance cover, at a competitive price, with the added benefit that everything about the fleet is gathered in one place. Read more about our insurance.

Contact us
3355 8000